About Us
Being a hosting client can be a hard thing - you often have to deal with outages and a crappy and sluggish tech support service. To top it all off, you have to sign at least in two administration consoles in order to administer your domains, billing transactions and your website itself. When we launched CloudNovo, we aimed to change all that.
A Revolutionary Web Hosting Approach
The Control Panel is the part of the hosting platform that the customers in fact see. And 90 percent of the web hosts out there utilize one and the very same hosting Control Panel - cPanel. We, however, consider cPanel to be obsolete and tough to use - it simply obstructs our work. This is why we took the decision to utilize a different web hosting Control Panel - the Hepsia Control Panel. It's new, has a modern look and feel and offers billing, domain name and web site management options, so you can manage everything from one single place. On top of that, it has a drag-and-drop File Manager, so you won't need to resort to a 3rd-party FTP client. Our tests have revealed that the Hepsia web hosting Control Panel is three times faster than other hosting Control Panels! We have also prepared a hosting Control Panel demo - you can see for yourself how the Hepsia web hosting Control Panel functions.
A Reliable Hosting Platform
Your site has to be available online. That is why we lean on extremely fast servers powered by the successful combination of Linux and Apache. We are also working with four excellent datacenter facilities where you can host your websites. This permits us to offer a 99.9% uptime guarantee.
A Customer-Oriented Modus Operandi
Last, but most definitely not least - we are there for you! We have Live Chat representatives who are there to answer all your pre-sale enquiries and to help you fix minor technological issues. We have a top-quality 24-7-365 client support service. We offer a 1-hour ticket response time guarantee, but in most instances our technicians reply to trouble tickets within 20 minutes!